Privacy policy.

Introduction

Tenaga Warisan ("we", "our", or "us") is committed to protecting the privacy and confidentiality of the personal information entrusted to us by our customers, suppliers, business partners, website visitors, and other stakeholders. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Company name

  • Email address

  • Telephone number

  • Job title

  • Mailing address

  • Information provided through enquiry forms or correspondence

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Date and time of access

  • Referring website information

How We Use Your Information

We use the information collected to:

  • Respond to enquiries and requests.

  • Provide quotations and information regarding our products and services.

  • Improve our website and customer experience.

  • Communicate with customers, suppliers, and business partners.

  • Maintain records for administrative and business purposes.

  • Comply with legal and regulatory requirements.

  • Protect against fraud, unauthorized access, and misuse.

Disclosure of Information

We do not sell, rent, or trade your personal information.

Your information may be disclosed to:

  • Employees and authorized representatives of Tenaga Warisan.

  • Service providers who assist us in operating our business and website.

  • Regulatory authorities or government agencies where required by law.

  • Professional advisors, auditors, insurers, or legal representatives when necessary.

All disclosures are made on a need-to-know basis and in accordance with applicable laws.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, misuse, or destruction. While we strive to safeguard your information, no method of transmission or electronic storage is completely secure.

Cookies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic.

Cookies help us:

  • Understand visitor preferences.

  • Improve website functionality and performance.

  • Maintain website security.

You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, policies, or content of third-party websites. Users are encouraged to review the privacy policies of those websites separately.

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information.

  • Request correction or updating of inaccurate information.

  • Withdraw consent where applicable.

  • Request deletion of personal data, subject to legal and contractual obligations.

To exercise these rights, please contact us using the details provided below.

Compliance with Malaysian Laws

Tenaga Warisan is committed to handling personal data responsibly and in accordance with applicable laws and regulations, including the Personal Data Protection Act 2010 (PDPA) of Malaysia, where applicable.

Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Tenaga Warisan Sdn. Bhd.
No. 5, Aras 1, Taman Johan, Jalan Santong
23100 Paka, Dungun
Terengganu, Malaysia.

Tenaga Warisan is committed to maintaining the trust and confidence of our customers, partners, and stakeholders through responsible handling of personal information and adherence to good business practices.